Delivery time for In-stock furniture is 1-3 weeks. Delivery time for made-to-order products is dependent on production lead time in our factory. You will be contacted once the order is ready to ship.
It is your responsibility that the order can be received. It is important to have 2 people available on the day of the delivery to receive the products. We reserve the right to deliver at curbside.
The transit box is part of the purchase contract and a return is only accepted with the furniture repacked in the original packaging and transit box.
We want you to be happy with your new purchase. If you need to make a return, please contact our sales support who will help arrange a pick-up of your return. You will be responsible for return shipping and delivery charges.
We advise our customers to have two people to assist with unpacking the products.
To avoid damage during the unpacking process, please ensure that the items are placed on a clean, soft surface.
Additionally, we kindly ask our customers to refrain from using sharp objects or tools while unwrapping to prevent any accidental damage.
We take pride in our meticulous quality control procedures, ensuring that all items are thoroughly inspected before they are dispatched. This guarantees their pristine condition upon arrive
Marcel Olsen offers a range of exquisite leathers, each possessing distinct characteristics that contribute to their beauty and durability. As a natural material, leather exhibits unique features such as insect bites, scars, and wrinkles. Variations in color and grain are also visible due to the inherent nature of the material.
To preserve the quality of your leather items, it is important to handle them with care. Sharp objects can cause scratches and damage the leather, while non-colorfast clothing may lead to permanent discoloration. Additionally, it is advisable to avoid placing leather products in direct sunlight for prolonged periods or near sources of heat.
© Marcel Olsen 2006–2023